At the London Music Fund, we take our duty to process your personal data very seriously. This policy explains how we collect, manage, use and protect your personal data.  If you would like more information or would like to change the way we communicate with you, please contact us here:

Chrissy Kinsella, Chief Executive

London Music Fund

City Hall

The Queen’s Walk

London SE1 2AA

chrissy@londonmusicfund.org

 

Your personal data is protected by UK and EU legislation, specifically the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679 and the Privacy and Electronic Communications (EC Directive) 2003.

 

How is my information collected?

Personal information is collected directly from you when you interact with the London Music Fund, for example signing up to a campaign action, enquiring about an event, participating in an event, volunteering or making a donation. Information may be collected in person, over the phone, online, or on paper. 

The information we collect will typically include your name, postal and email addresses, and your phone number. Very occasionally we may need to collect information that the GDPR considers to be ‘sensitive’, in particular if we are working with children under the age of 18. In such instances we would be very clear with you that we wished to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission. 

How is my information used?

We collect this information in order to process your requests and to also keep in touch with you about the London Music Fund’s work. Examples include:

  • to provide you with services, products or information you have requested like regular updates on the progress of a Scholar that you might be supporting;
  • to process donations or other payments and verify financial transactions;
  • to process Gift Aid donations;
  • to send fundraising appeals;
  • to invite you to participate in campaigns or attend events; 
  • to record any contact we have with you to help us ensure we provide you with the most appropriate communications;
  • to notify you of changes to our policies;
  • to check on your preferences from time to time to ensure they are up to date;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

 We will not share or sell your data to any third party, and all data is help on a password protected database only accessible to London Music Fund key staff.

 

How long we will you keep your information

We will retain your information for as long as you have an active relationship with the London Music Fund. If you cease to have an active relationship with us or request to receive no further contact, we will retain some basic information in order to avoid sending you unwanted materials in the future, and to ensure that we don’t accidentally duplicate information.

How to find out what information we hold about you

You can request details of the personal information we hold about you at any time. If you would like a copy of the information we hold on you, in the first instance please write to Chrissy Kinsella, Chief Executive, using the details above.

How to change the personal information we hold about you

If you want to update the information we hold for you, or you think any information we have about you is incorrect or incomplete, please get in touch as soon as possible by writing to Chrissy Kinsella, Chief Executive, using the details above.

Our privacy policy may change from time to time, so please check this page occasionally to see if we have included any updates or changes, and that you are happy with them.

 

May 2018